The Communications Regulatory Authority (CRA) is the independent communications regulator of the State of Qatar, established by Emiri Decree No. 42 of 2014. It oversees telecommunications and information technology, postal services, and access to digital media. Its role is to foster an open, competitive ICT sector offering advanced, innovative, and reliable services while balancing the rights of consumers with the needs of service providers. CRA’s mission is to support Qatar’s digital society and postal sector through a forward-looking, transparent, and consistent regulatory framework.

CRA’s work includes developing laws, policies, licensing requirements, and technical standards; managing spectrum, numbering, and domain registration; and monitoring service quality and regulatory compliance. It also supports postal-sector development, trust services, emerging technologies such as 5G and IoT, and ICT research. For individuals, businesses, and government, CRA provides information and resources on licensing, domain management, consumer protection, roaming, and telecommunications or postal complaints. Its consumer services include the Arsel mobile app, a consumer handbook, and guidance on caller-name presentation.