CRC

Charles River Consultants (CRC) provides communications technology and infrastructure services, with a focus on cloud applications that help organizations exchange and manage business-critical information. Founded in 1978, the company shifted toward developing and hosting its own applications in 2000, serving customers worldwide with messaging integration, email, EDI and fax workflow solutions. Its platforms support time-sensitive, transaction-related communications between businesses and their customers and suppliers, including the secure exchange of sensitive documents and private information.

CRC offers multi-channel messaging that brings voice, fax, SMS and email together, enabling organizations to send urgent messages across channels and organize inbound communications in a searchable archive. Its features include document delivery, fax-status notifications, contact synchronization and messaging autocomplete. The company’s offerings include MailFaxPlus, BrightSuite, BrightNotify, BrightFax and VendorSite SRM.

CRC provides industry-specific customizations for sectors including manufacturing, financial services, healthcare, government, defense, insurance and real estate. Its clients include defense organizations, Tier 1 auto manufacturers and mutual fund businesses, for which it distributes fund data