cs-system.biz

Care Business Support System Co., Ltd. (CSS) is a Japanese company specializing in care services and information technology. It supports welfare equipment providers in strengthening their role in local communities and addressing social challenges through ICT and digital transformation. Building on experience in improving operational efficiency and service quality, CSS helps clients evolve their business models, processes, organizations, and workplace cultures, using accumulated data and digital tools to support competitiveness.

CSS offers a range of services for care and welfare businesses. Its consulting and solutions work includes business planning, training, and operational support, while its systems integration services cover needs analysis and the planning, design, and development of core business systems. The company also provides help desk support, administrative outsourcing, and cloud platforms for business operations and insurance reimbursement claims. Its offerings include a business continuity planning (BCP) cloud service for welfare equipment rental providers, with templates and tools to create and update company-specific plans. CSS also develops digital tools, including a smartphone app to support sales staff.