Custella is a virtual asset custody service operated by Mindshift Inc., designed to help individuals and businesses manage digital assets securely and efficiently. Its security measures include offline cold-wallet storage, multi-signature transaction approvals, encryption of key information, and two-factor authentication. Account-management features include separate user permissions and address whitelists to help reduce risks such as unauthorized transfers or misuse. Customers can also obtain documents such as balance certificates and transaction-history statements, and the service is presented as simple to use.

Custella says it separates customer assets for safekeeping rather than pooling them, and holds insurance with coverage of KRW 300 billion for incidents including cold-wallet hacking and private-key theft. The service reports that it received Information Security Management System (ISMS) certification for virtual asset custody operations and was authorized as a virtual asset service provider in 2022. Custella’s offering focuses on combining security controls, practical account tools, and regulatory compliance to support the protection and administration of virtual assets.