DCO Care Solutions GmbH

DCO Care Solutions provides digital infrastructure for organizations offering home emergency call services in Germany. Its DCO Care OS platform connects the process from customer application and electronic cost estimate to care-insurance approval, equipment delivery, monitoring-center connection and reimbursement. Providers can use individual software modules, adopt a managed operating model or delegate the full service to DCO, while serving customers under their own brand.

The platform supports white-label applications with electronic signatures, communication with care insurers, billing to statutory health funds, payment tracking and optional factoring and deduction management. DCO also arranges home emergency devices for purchase or rental, along with configuration, shipping, installation, customer support, returns and refurbishment. Connections to a certified, 24/7 monitoring center are available as part of the service.

DCO serves providers including medical supply businesses, care services, pharmacies, care-box suppliers and welfare organizations. Its aim is to help partners manage home emergency services without building their own complete technology, billing and logistics infrastructure.