DDF AI Solution is an Italian AI consultancy and solutions provider from Gruppo DDF, drawing on 27 years of B2B experience. It helps e-commerce businesses, professional practices, small and medium-sized enterprises, and hospitality and travel organisations select, integrate, and adopt artificial intelligence. Its vendor-neutral approach focuses on choosing suitable tools, connecting existing systems, and building custom solutions when off-the-shelf products are not enough.

Services include AI strategy audits, tool selection, integrations with platforms such as WhatsApp, email, CRM and calendars, custom AI agents, governance and compliance support, team training, and AI-powered video and content workflows. Featured products include CLELIA, a WhatsApp-based AI assistant for professional practices that can answer enquiries, propose appointments, flag urgent messages, and provide daily summaries. MERCURIO supports B2B prospecting through AI-assisted outbound email and response classification.

DDF also offers practical training in formats ranging from half-day courses to six-week adoption programmes. Projects follow a defined process, from a free discovery call and audit to implementation and ongoing support, with solutions tailored to clients’ real business needs.