Defensoría del Pueblo de la Ciudad de Buenos Aires is an autonomous and independent organization with the mission to promote, protect, and defend the rights, guarantees, and individual, collective, and diffuse interests of the people living, working, studying, or traveling in Buenos Aires. They offer a range of products and services to fulfill this mission. Their services include addressing complaints and inquiries from the public, providing information on health, housing, education, sports, labor rights, and social inclusion policies.

They also handle issues related to urban and environmental rights, such as problems with the environment, public spaces, construction permits, transportation, and tourism. Additionally, they help individuals navigate consumer and public service issues, offering guidance on how to file complaints about purchases, contracts, telecommunications, taxes, and public services. Furthermore, the Defensoría del Pueblo focuses on supporting priority groups by providing information and assistance for older adults, people with disabilities, migrants, children, adolescents, youth, gender equality, sexual diversity, and situations of discrimination.

They also offer services related to access to justice and security, including mediation and legal representation, as well as tools to protect political rights, promote citizen participation, safeguard personal data, and digital rights. Stay updated with the latest news and events, including workshops and elections, through their website. Whether you have a complaint to file or need information about your rights, Defensoría del Pueblo de la Ciudad de Buenos Aires is here to defend your rights and provide valuable support