OneStock UK

OneStock is a retail technology brand providing an AI-driven Distributed Order Management System (OMS) for retailers, consumer brands, online businesses, B2B merchants and wholesalers. Its platform connects inventory, orders and delivery information across stores, warehouses, suppliers, carriers, marketplaces and other sales channels, helping businesses make reliable customer promises and fulfill them efficiently.

The platform offers real-time inventory visibility, delivery estimates, intelligent order routing, omnichannel fulfillment, centralized order management and returns capabilities. Businesses can direct orders to suitable locations based on factors such as proximity, capacity, performance and carbon emissions, while monitoring delivery commitments and responding to exceptions. OneStock also supports ship-from-store, click and collect, endless aisle, multi-warehouse operations, drop shipping and complex B2B requirements, including bulk orders and account-specific rules.

For customer service and store teams, the system provides order visibility and tools to manage fulfillment and post-purchase support. OneStock also offers operational AI agents, machine-learning-based business intelligence and integrations for emerging agentic commerce standards, including MCP, UCP and ACP. Its services include customer support, professional services and customer success.