Diafa PMS

Diafa PMS, developed by Soulthread Technologies Oy, is a hotel management platform designed for hotels, hostels, guesthouses, bed and breakfasts, and serviced apartments. It brings reservations, front-desk operations, housekeeping, guest services, distribution, and reporting together in one system. Its AI features help users explore live occupancy, revenue, and guest data, while offering insights and rate recommendations.

The platform includes a booking engine for direct website reservations, a channel manager connecting properties with Booking.com, Airbnb, Expedia, Agoda, and more, and tools for tracking channel profitability. Guest Experience supports in-room service orders and pre-arrival upselling, while WhatsApp messaging can handle confirmations, reminders, and review requests. Properties can maintain up to three currencies as separate ledgers, without forced conversion.

Diafa PMS is built to keep essential operations running offline, syncing data when connectivity returns. It also offers role-based workflows, reporting across operational and financial areas, and integrations including Diafa Resto. Plans range from Starter and Professional subscriptions to custom Enterprise options for larger or multi-property operations.