Backline by DrFirst is a dedicated healthcare technology brand specializing in clinical workflow coordination tools designed to enhance the efficiency of care delivery. With over a decade of experience, Backline has evolved from a secure messaging platform into a comprehensive coordination solution known as Pathways. This platform addresses real challenges in healthcare, ensuring tasks are completed rather than just messages sent.

Backline offers a range of services that include care coordination, consults and referrals, patient engagement, case management, and telehealth solutions. These services are built on thorough collaboration with healthcare professionals to understand the nuances of clinical workflows, ensuring that every feature addresses specific coordination breakdowns that can delay patient care. Already trusted by over 1,500 healthcare facilities, Backline combines advanced technology with deep integration capabilities, adhering to strict compliance standards. The brand believes that effective systems should support healthcare teams, allowing clinicians to focus on providing quality care without the burden of managing communication gaps.