UNCTAD Business Facilitation is a brand that offers a range of products and services to help simplify and digitize government procedures. Their digital tools can be customized for any level of government without requiring any changes to laws or infrastructure. With UNCTAD, governments can make their services accessible online and from personal devices, accelerating the shift to a digital public and business environment.

UNCTAD's offerings include digital government advisory services to determine the best approach for government procedures, a digital government academy to train civil servants in creating online administrative procedures, and digital single windows to place and automate any administrative procedure. They also provide digital information portals and trade portals to display complex administrative procedures and import/export steps online. In addition, UNCTAD offers digital fiscal services for online tax calculation and payment, investment facilitation digital monitors to benchmark single windows and information portals, and social security administration systems for governments to administer social security.

They also provide digital government documents to issue verifiable government documents in digital format. UNCTAD's aim is to simplify administrative procedures, make them accessible online, and ensure a smooth transition to a digital business environment