Droma, formerly known as Grokstream, provides AI-powered software for self-healing IT operations. Its platform uses learning AI to analyze telemetry, identify related symptoms and underlying causes, and help teams predict, prevent, and resolve incidents. Designed for complex, changing IT environments, Droma says it can adapt and learn without requiring operations teams to maintain manual rules or depend on topology and discovery data.

The platform combines generative, predictive, and causal AI with dynamic data fusion and governed autonomy. Its specialized agents support L1/L2 operations, problem management, and site reliability engineering. Droma’s solutions include incident identification and alert-noise reduction, AI-based incident response, proactive identification of recurring problems, and incident prevention through advance predictions and recommended remediation actions. The company serves communication service providers, managed service providers, and enterprises. By grouping issues that share likely causes, prioritizing detections, and recommending or automating responses, Droma aims to reduce repetitive work, improve operational resilience, and help teams focus on higher-value tasks.