Dukkanci is a neighborhood shopping and delivery platform serving local communities in Istanbul. It brings nearby shops and restaurants together in one place, helping customers browse products, compare prices and place an organized order without messaging each business separately. Its listings span restaurants, supermarkets, butchers, bakeries and dessert shops, as well as coffee, nuts, spices, drinks, mineral water and other household essentials. Customers can search by store or product, explore participating districts and find businesses that are open for orders.

Dukkanci presents product prices, delivery fees and the order total before checkout, and says it adds no commission to store product prices. Payment is available on delivery, with no bank card required. Delivery estimates and fees vary by store and distance. Customers can review their basket before confirming, and store ratings reflect aspects of the ordering experience, including preparation speed, packaging and order accuracy. The Dukkanci mobile app also supports order tracking, while customers can access it through Google Play or install it from a browser.