E-Albania

It functions as a one-stop online office, helping citizens find services by life event, service category, or responsible institution. Users register with their national identity number (NID) to request the services they need. The portal is supported by the Government Interoperability Platform, which connects participating institutions’ systems and enables services to be delivered online.

Its offerings include practical services and information for different stages of life, such as starting a business, registering a child for first grade, seeking work, and applying for social housing support. Users can also obtain documents online, including pension certificates and proof of state examination results, and access electronic payment services. Other features include information about vaccinations and the ability to review a child’s vaccination history. The portal provides news, events, guidance, and user support as well. According to its site, personal data displayed on e-Albania comes automatically from the databases managed by the relevant institutions; the portal does not modify those records.