Omnichat is a leading omni-channel chat commerce solution provider in Asia Pacific. They offer advanced technology and business solutions for social messaging channels integration, including Facebook, WhatsApp, Instagram, LINE, and your website. Omnichat aims to enhance efficiency, user behavior analysis, and remarketing strategy development.

The brand was founded in 2017 by Alan Chan, who noticed a gap in the market for instant customer inquiries during online shopping. He developed the prototype of Omnichat called Website Live Chat to address this issue. In 2018, Omnichat joined the Appworks Accelerator in Taiwan, where they further developed their retargeting market positioning and introduced marketing automation features, such as website marketing messages.

By November 2019, Omnichat seamlessly connected WhatsApp, Facebook Messenger, LINE, and websites with its cross-platform technology. They became a trusted partner for e-commerce cross-channel marketing, offering services like customer list generation, website browsing behavior tracking, product recommendations, and remarketing messages. Omnichat has established working teams in both Hong Kong and Taiwan, specializing in development, growth marketing, customer service, and product development.

They prioritize deep market cultivation, alliance partnerships, and providing comprehensive enterprise service solutions. Innovation is in Omnichat's DNA, and they are constantly adapting to the fast-changing world. They have introduced an Affiliate Programme to collaborate with marketing firms and agencies to promote the concept of Omnichannel Chat Commerce.

They have also pioneered OMO (online-merge-offline) Conversational Sales, enabling 1-on-1 selling via WhatsApp/LINE and automatically calculating salespersons' revenue. As Omnichat expands into Southeast Asia, their focus is on bolstering technology and product development, particularly in remarketing and Chat & Buy features. They encourage businesses to grow together and offer opportunities for product distribution, project collaboration, and promotion through their Affiliate Programme.

To learn more about their Affiliate Programme or to contact Omnichat, visit their website or reach out to their hotlines in Hong Kong and Taiwan during business hours