Global ID Mall is an online marketplace offering digital accounts, email services and app installation packages. Its catalog includes regional Apple App Store IDs for markets such as the United States, Hong Kong, Taiwan, South Korea and Japan, as well as Gmail, Hotmail and Yahoo email accounts. The store also lists ChatGPT accounts, Telegram accounts, and accounts or related products for TikTok, X (formerly Twitter), Facebook, Instagram, LinkedIn and Amazon. Some listings specify account age, region, followers, verification features or subscription access.

The site says most products are delivered automatically around the clock, while certain items require manual processing. Customers can check orders online and contact customer service through the site for assistance, providing a payment email or order number. Product descriptions and purchase conditions are presented for review before ordering. The marketplace states that its products are intended only for learning, testing and personal use, and warns customers not to use them for unlawful purposes.