Easy On Hold

Easy On Hold® is a pioneering brand specializing in innovative audio solutions that enhance customer experiences through effective message and music on hold technology. Established in 1997 and rooted in Michigan, this certified woman-owned business seamlessly merges human talent with advanced AI to deliver top-tier audio services, including licensed music, voiced messages, and comprehensive audio management.

Their extensive music catalog boasts over 188,000 licensed tracks across every conceivable genre, providing businesses with customizable hold music options that can be streamed live or downloaded for various communication platforms like Microsoft Teams, Avaya, and Cisco. Easy On Hold® also offers rapid turnaround voiceover services from in-house talent, ensuring consistent sound quality.

Catering primarily to small to medium-sized businesses, multi-location enterprises, and contact centers, Easy On Hold® stands out for its cutting-edge, cloud-based streaming solutions. As a top-tier technology partner, they are committed to quality, customer communication, and community engagement, continuously evolving to meet modern organizational needs while promoting a culture of care and giving.