Eau publique du Grand Lyon is a brand that operates under the authority of the Métropole de Lyon, which is responsible for providing water services in the region. The Grand Lyon brand ensures that the water service meets the required quality standards set by the Métropole de Lyon. Their range of products and services includes water subscriptions for the communities within the Métropole de Lyon.

They also offer online services for various transactions such as moving in or out, paying bills, submitting meter readings, reporting leaks or network issues, and choosing electronic billing. Eau publique du Grand Lyon is committed to providing informative resources, such as estimations of water consumption and tips for efficient water usage. They also prioritize water and health concerns, offering information on water quality, the water cycle, and protection against freezing.

Additionally, they provide updates on news, the origin of the water, the price of water, ongoing works or incidents, and their objectives and missions. For easy access to their services and information, Eau publique du Grand Lyon offers a mobile application. They also have a customer portal where users can create accounts, pay bills, report issues, and request callbacks.

Overall, Eau publique du Grand Lyon ensures that residents have access to high-quality water while providing efficient and customer-oriented services