The site offers a catalog of more than 6,000 downloadable titles, organized across categories such as fiction, business, self-help, biography, health, history, cooking, education, and travel. Readers can browse featured favorites, new releases, and audiobooks, with books available in a range of genres and at varied prices.

Product pages identify the included file formats, which may include EPUB, PDF, MOBI, M4B, or ZIP, helping customers choose books suited to their devices and preferences. Audiobook listings include samples, and downloads are delivered through secure links after purchase. The platform highlights DRM-free ebooks, giving readers flexibility in how they access compatible titles. In addition to its bookstore, eBookIt provides reader guides and resources about buying and reading ebooks, indie publishing, pricing, and digital rights management. Customers can also find FAQs, contact support by phone, text, or email, and use an online AI assistant for help with orders, formats, and other questions.