eData Voice

Serving automotive, motorcycle, leisure-vehicle, agricultural and related sectors, it brings together capabilities commonly spread across DMS, CRM, workshop planning and used-vehicle management systems. Its functions support customer relations, vehicle sales and rental, digital customer files, vehicle purchasing and supply, marketing, after-sales service, parts management and business reporting.

The platform’s multi-source Unified Customer Repository consolidates customer information, while data-quality tools help identify duplicates, standardise records and enrich data. Open APIs and manufacturer and business gateways connect eData Voice with partners, vehicle brands and existing software. Integrated consent management supports GDPR compliance, and the platform also offers artificial-intelligence capabilities, including voice-based interactions and advanced analysis.

Built for multi-brand, multi-activity distribution groups, eData Voice aims to simplify workflows, reduce application and maintenance costs, improve collaboration and provide a broader view of customers and business performance. Its cloud delivery model includes automated updates and reduces reliance on locally managed infrastructure.