The Emergency Department Average Wait Times dashboard provides crucial information for residents in the Vancouver, Richmond, and North Shore regions. This platform offers real-time wait times for emergency departments, helping individuals make informed decisions about their healthcare needs. In the event of serious medical issues such as chest pain, severe bleeding, or stroke symptoms, the dashboard emphasizes the importance of calling 911 or visiting the nearest emergency department immediately.

For non-life-threatening situations, users are directed to visit Urgent Primary Care Centers (UPCC), where they can receive prompt care from doctors or nurse practitioners within 12 to 24 hours. The system is currently experiencing limitations in wait time data due to global outages, but it remains an essential resource for those seeking urgent medical attention. Sponsored by Learning Technologies, this service aims to enhance patient care and streamline access to critical health services in the community.