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It brings administrative, clinical, financial, and patient-communication tools together, helping teams manage daily operations and access information online. The system supports patient records, treatment histories, anamnesis, images, dental charts, professional schedules, and appointment reminders. Patients can confirm appointments and check in through the e-Pacientes app, while clinic managers can use dedicated applications and view reports remotely.

Financial features include cash-flow monitoring, recurring charges, payment integrations, bank slips, and electronic service invoices. Clinics can also create customizable prescriptions, certificates, and consent forms, use electronic signatures, and manage administrative controls such as income statements and user audits. Marketing and CRM tools support campaign tracking, sales funnels, and website integration. Additional options include SMS, WhatsApp integrations, and appointment-confirmation links.

eClinica offers tiered monthly plans for practices of different sizes, with varying user limits and features. The service includes automatic backups and describes its data environments as encrypted and aligned with Brazil’s LGPD.