Element Flooring offers flooring products designed to suit a range of aesthetics, lifestyles, and budgets. Its catalog includes engineered hardwood, laminate, and waterproof luxury vinyl plank flooring, with vinyl options spanning rigid-core, premium rigid-core, standard rigid-core, WPC, premier WPC, and glue-down styles. Engineered hardwood is available in several thicknesses, from 3/8 inch to 5/8 inch. The brand also sells floor moulding and trim to complement its flooring selections.

For customers comparing colors, styles, grains, and textures, Element Flooring offers sample packs that can be ordered to assess options at home. The website provides tools and resources to support shoppers, including a room design feature, store locator, installation instructions, care and maintenance guidance, a video learning library, FAQs, and customer reviews. Customers can contact the company by phone or through its website, where they can also find information about shipping, returns, refunds, and warranties. Element Flooring invites visitors to sign up for email updates about promotions and sales, making its online store a resource for exploring flooring choices and planning home improvements.