ELERTS is a software developer based in Massachusetts that provides an incident reporting platform for airports, mass transit, cities, and other organizations. Founded in 2010, ELERTS aims to make reporting concerns easy, as traditional reporting methods like telephone calls are inefficient and often discouraging. By leveraging the growing popularity of smartphones, ELERTS has created an intuitive and user-friendly communication platform that enables smartphone users to report incidents quickly and effectively.

Their flagship solution, ELERTS See Say, is a two-way incident management system deployed at Operations Centers, where concerns and issues reported by the public, employees, and others are routed to the appropriate teams for action. This platform not only enhances situation awareness for Operations Centers but also provides valuable analytics and heat maps that help identify recurring problem areas and incident categories. With ELERTS, safety and security are put in the hands of smartphone users everywhere