ELICOM Call Center
@elicom.ro
ELICOM dispune de o infrastructura hardware si software perfect adaptata prestarii serviciilor de tip Call Center: canale de comunicatie (telefon, SMS, e-mail, chat, fax), centrala telefonica performanta (ACD,CTI, IVR), retea de calculatoare precum si resurse umane calificate (operatori si personal tehnic de specialitate) menite sa asigure o disponibilitate NON STOP a serviciului. Accesul la serviciile Call Center poate fi taxat la apelant (numere de apel cu tarif normal sau premium) sau la apelat (numere verzi). Experienta si dotarea tehnica, costurile competitive si pregatirea oamenilor recomanda ELICOM ca un partener strategic care sa asigure externalizarea serviciilor Call Center pentru companii din Europa si din lume. ELICOM asigura clientilor sai construirea si consolidarea de relatii profitabile cu partenerii si clientii in conditiile reducerii semnificative a costurilor. ___________________________________________________________________________________ ELICOM has the hardware and software infrastructure perfectly tailored to provide Call Center services: communication channels (phone, SMS, email, chat, fax), high performance PBX (ACD, CTI, IVR), IT network and qualified human resources (operators and specialized technical personnel) meant to ensure our 24/7 service availability. Access to our Call Center services can be paid by the caller (normal or premium call tariff) or by the respondent (toll free numbers). The experience and technical resources as well as the competitive prices and the qualifications of our personnel recommend ELICOM as the ideal strategic partner to outsource your Call Center services. ELICOM can guarantee the strengthening of profitable relationships with your customers as well as with your partners whilst significantly reducing your costs.
ELICOM Call Center's Company Logos
ELICOM Call Center's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#EE2824
Pomegranate
238, 40, 36
1, 86, 54
0, 83, 85, 7
#EAD3AC
Chamois
234, 211, 172
38, 60, 80
0, 10, 26, 8
#9E2316
Tabasco
158, 35, 22
6, 76, 35
0, 78, 86, 38
About ELICOM Call Center
ELICOM Call Center is a leading telecommunications company in Romania, offering a wide range of call center services and solutions. With over 30 years of experience, we have built profitable relationships with both local and multinational companies. Our comprehensive services include INFO Line for timely customer information, HELP Desk for resolving customer issues, and complete Customer Care services that ensure full support and satisfaction.
We also provide telemarketing, telesales, market research, secretarial services, and mystery shopping. We pride ourselves on our professionalism and cost competitiveness, delivering high-quality services to companies in Europe and beyond. Our team of qualified professionals, coupled with state-of-the-art technology, enables us to adapt quickly to your business needs.
Whether you require simple INFO Line services or complete Customer Care solutions, ELICOM Call Center is committed to building lifelong partnerships. Contact us now to learn more about our services and let us tailor a personalized solution for your business
Company type
Privately Held
Year founded
1991
Company size
501-1000 employees
