Elife Portugal is a consultancy specialising in market intelligence and consumer experience, helping organisations turn data into decisions and improve customer interactions. The company serves clients across eight countries and combines proprietary technology, artificial intelligence and specialist human oversight.

Its services include social listening across social networks, news, forums and reviews, with monitoring, dashboards, crisis alerts and curated insights. Elife also offers synthetic consumer research through a SaaS platform that uses AI and official data to create audiences, run questionnaires and simulate responses without recruitment or fieldwork. Its AI-powered customer service agents can answer questions, support sales and customer retention, and operate around the clock, trained on each business’s data and supervised by analysts.

For market intelligence, Elife identifies emerging trends in consumer behaviour, competition and media, providing actionable recommendations. Its Cxpress platform brings email, chat, WhatsApp and social media interactions together with CRM tools. The company’s platforms also include Buzzmonitor for consumer, competitive and trend intelligence, and BuzzCreators for data-driven media and influencer marketing campaigns.