Shared Email Templates helps individuals and organizations create, personalize, and share reusable email content directly in Outlook. The service works with Microsoft 365 and supported versions of Outlook for Windows, Mac, and the web, including browser access on tablets. Users can turn an email into a template, save it in a personal or team folder, and insert it into a message with a click.

Templates can include formatted text, images, attachments, links, tables, buttons, and custom HTML. Personalization features support recipient details, fillable fields, dropdowns, date and time pickers, conditional sections, and data drawn from Excel. Users can also create responsive email signatures, reuse templates within other templates, and assign shortcuts to frequently used content.

For teams, templates stay synchronized, while administrators can manage users, permissions, and teams centrally. The service also offers role-based access, template exports, and security features including end-to-end encryption and Microsoft Entra ID integration. Plans include a free option, a trial, and paid Business and Enterprise subscriptions.