Emapa Ibarra is the municipal public utility responsible for providing potable water, sanitation, and wastewater treatment services in Ibarra, Ecuador. Committed to sustainable development and continuous improvement, Emapa Ibarra employs efficient methods to ensure essential water-related services reach the community. Their headquarters operates from 8 AM to 4:45 PM, and they also have a branch office, Agencia Atahualpa, with extended hours, including Saturday and Sunday availability for emergencies.

In addition to basic utilities, Emapa Ibarra offers a range of online services, allowing users to consult their water bills, requirements for various procedures, and pay bills conveniently through digital platforms. Customers can access past invoices and get the exact amount due for their consumption to streamline their payment process. Emapa Ibarra is also dedicated to transparency, providing access to their operational reports and ongoing projects, such as the water supply system in Caranqui. Their efforts include educational initiatives like the Yaku-Wasi virtual museum aimed at raising awareness of water conservation.