EmpowerHealth is a healthcare technology company that helps health plans, health systems, pharmacy benefit managers, and other healthcare organizations improve engagement and outcomes through conversational AI. Built by healthcare leaders, its virtual health assistant supports personalized member and patient journeys through coordinated voice, text, and secure chat outreach. The platform is designed to understand complex health terminology and uncover care gaps and barriers through meaningful conversations, then provide follow-up resources or escalate when appropriate.

EmpowerHealth’s supervised AI operates within custom frameworks and does not search the internet for answers, supporting consistent, controlled engagement. The company combines its software with managed implementation and service, aiming to reduce operational demands on client teams. It supports integrations with EMRs, CRMs, health information exchanges, data warehouses, and other plan or member management systems.

EmpowerHealth reports outreach to more than 37 million members across all 50 states, an average engagement rate of 65%, and 98 million data points collected. Its platform is HITRUST certified and states that it is HIPAA and TCPA compliant