Customers can search by genre, region, venue, performer, or organization, then reserve and purchase tickets online. Free membership provides access to the latest ticket updates, while personalized recommendations and favorite lists help users follow artists and events. The service also offers electronic tickets through the ePlus app, seat selection for eligible performances, discounted ticket offers, and official ticket resale for eligible purchases.

Streaming+ provides paid live-streaming access to entertainment including music, classical performances, theater, and talk events. Beyond ticket sales, e+ supports event organizers with ticket-selling services and offers venue details such as seating plans and access information. Its wider entertainment activities include artist management, music and video production, and planning and producing concerts and stage performances.

e+ also publishes entertainment news through SPICE and provides specialist event information through services covering classical music, live houses, fireworks, and festivals