EPS Familiar de Colombia is a Colombian health services organization focused on supporting people throughout different stages of life through care, protection, and access to health services. Its website provides information and tools for members, healthcare providers, suppliers, and the public, including details about the organization, its governance, strategic plans, service locations, and accountability.

For affiliated members, EPS Familiar de Colombia offers access to its member portal and information for the subsidized and contributory regimes. Online resources include affiliation certificates, data updates, primary care provider searches, transactional enrollment, and guidance on copayments and moderating fees. The organization also provides channels for inquiries, complaints, requests, and reports concerning denied health services, alongside information about benefits, exclusions, medications, and health technologies.

Healthcare providers can consult the provider portal, service network, and instructions for submitting documentation. The site also publishes care pathways, quality indicators, financial information, and guidance for people with specific health needs. Customer service channels, frequently asked questions, and ethics and anticorruption reporting options help users find assistance and raise concerns.