Serving customers in the United States and offering additional country and currency options, the store presents a range of products for commuting, recreation, and bike maintenance. Its e-bike selection includes models from brands such as Aventon and Fiido, alongside other popular makes, with options including folding, mountain, fat-tire, and lightweight electric bikes. The catalog also features accessories such as bags, clothing, fenders, helmets, lights, locks, racks, tires, tools, and tubes.

For repairs and upgrades, shoppers can find parts including batteries, brakes, cassettes, chains, controllers, derailleurs, displays, handlebars, motors, seats, shifters, and stems. Product examples include waterproof panniers, bikepacking bags, inner tubes, chargers, lighting kits, and horns. The website provides shopping tools such as product comparisons, wishlists, and featured deals, and promotes free shipping on orders of $150 or more.

It also offers resources including e-bike maintenance tips, laws and regulations, community forums, buying guidance, reviews, and FAQs, plus contact support and home delivery