Eriksen is an international e-commerce platform focused on connecting buyers with suppliers of robots, intelligent equipment, and related components. Its catalog spans industrial, service, agricultural, and humanoid robots, as well as robot power systems, actuators, motors, drivers, reducers, transmission parts, sensors, communication and control equipment, and customized precision parts. Listings also include drone components, grippers, robot joint modules, power supplies, and other industrial equipment.

The platform presents products from manufacturers and supplier partners, with featured and popular items displayed across multiple categories. Eriksen highlights multilingual text and video, along with independent website promotion, to support suppliers seeking global sales. It states that it charges no platform fee or commission, and that advertising and services are its sources of profit.

In addition to product discovery, Eriksen offers store optimization, off-site promotion, import and export agency services, logistics and trading support, technical assistance, and payment services through Eriksen Pay. The company invites manufacturers to join its supplier network and provides customer contact channels through its Thailand headquarters and regional operators.