EvaluAgent
@evaluagent.com
Call Center QA Software that allows you to Auto-QA every conversation across all channels to coach, train, and motivate your agents.
EvaluAgent's Company Logos
EvaluAgent's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#0E87FD
Azure Radiance
14, 135, 253
210, 98, 52
94, 47, 0, 1
#FFFFFF
White
255, 255, 255
0, 0, 100
0, 0, 0, 0
#000000
Black
0, 0, 0
0, 0, 0
0, 0, 0, 100
About EvaluAgent
EvaluAgent is a leading Quality Assurance & Improvement platform designed specifically for Contact Centers. With EvaluAgent, you have the power to evaluate every conversation across all channels, allowing you to coach, train, and motivate your agents for consistently outstanding customer experiences. Whether it's evaluating conversations four times faster, providing actionable feedback and support to agents, resolving knowledge gaps with integrated eLearning, or automating Quality Assurance with AI, EvaluAgent has you covered.
Their platform is fully scalable, meaning you can start with Quality Assurance and expand to other features as needed. In addition, EvaluAgent offers a range of solutions tailored to different job roles, such as Contact Center Directors, Head of Quality Assurance, Team Leaders, and Contact Center Agents. With EvaluAgent, every conversation counts, and they are dedicated to helping you deliver great service, reduce costs, increase conversation coverage, and improve agent engagement.
Join the many teams and companies who love and trust EvaluAgent for their Quality Assurance needs. Book a demo today
Company type
Privately Held
Year founded
2012
Company size
51-200 employees
Related Brands
Tags
Contact centre quality assurance
AI conversation intelligence
Performance management and coaching
Agent scoring and calibration
AI agent observability
