Ms. Lula’s Journey with Alzheimers

EZAMAL offers compassionate, human-centered guidance for end-of-life planning, helping individuals and families make informed decisions that reflect their wishes. The service reports having supported more than 1,000 clients and works with healthcare facilities and organizations to bring these conversations to the people they serve. Its planning support includes POLST and Advance Care Directive planning, with personalized guidance to help clients understand their options and plan ahead.

Appointments are available in person or virtually, and EZAMAL coordinates scheduling directly with families to make the process straightforward for clients and staff. By clarifying care preferences in advance, the service aims to help reduce unnecessary care, save time and costs, and ease the burden on families and caregivers. It also enables physicians and care teams to focus on patient care while supporting treatment that honors each person’s wishes.

EZAMAL emphasizes a holistic approach in which clients feel heard, supported, and empowered. The organization invites healthcare facilities and other organizations to start conversations about end-of-life planning and provides a way to submit referrals.