Felixstowe Area Community Transport Service, commonly known as FACTS, is a registered charity and not-for-profit organization dedicated to enhancing the mobility of the local community since 1990. Driven by the principle of being for the community, by the community, FACTS provides essential transportation services tailored for individuals of all ages who face physical, cognitive, or sensory impairments that hinder their access to public transport.

In addition to catering to those with specific needs, FACTS supports the local authority's Connecting Communities initiative, ensuring that individuals without regular transportation can access vital services. The organization facilitates trips to various destinations, including shops, hairdressers, theatres, restaurants, medical appointments, and community activities. Passengers are welcome to travel with companions or caregivers, promoting social interaction and engagement. With a commitment to helping community members enjoy fuller lives, FACTS invites anyone in need of transport services to reach out via phone or contact form.