FileScam.com is an online resource that helps consumers investigate suspected fraud and warn others about businesses that may have taken payment without delivering. Its directory lets visitors search companies, payment descriptors appearing on statements, and contact details such as phone numbers and email addresses. Users can research a listing before taking action, then submit a scam report describing what happened. The site says filing takes about five minutes, is free and confidential, and does not require an account.

FileScam.com organizes its service into three steps: research a company or transaction identifier, file a report, and make the information available in its directory so others can recognize potential scams. It also provides educational and support resources, including an explanation of what a scam is and a frequently asked questions section. The site presents reporting as a way to create a paper trail that may assist consumers when discussing a dispute with their bank. Its aim is to make fraud-related information easier to find and help people alert others to suspicious merchants.