Its listings include healthcare providers such as therapists, psychiatrists, primary care clinicians, and specialists; care facilities and treatment programs; peer support groups; VA-accredited representatives and veterans service organizations; military nonprofits; and government facilities, including VA and military treatment locations. Users can search by location, service type, or need, with topics ranging from PTSD, anxiety, and traumatic brain injury to housing, employment, financial assistance, and VA benefits claims. The site also offers plain-language guides to care, benefits, and claims.

Listings are created by the people or organizations they describe and reviewed by a person before publication. Depending on the listing type, checks may include professional licenses, facility or nonprofit registration, VA accreditation, or confirmation that a peer group meets and is peer-led. The directory is free to search and provides a free listing option for eligible providers and organizations