First Steps Network is an Atlanta childcare-matching service connecting families with babysitters and nannies across Metro Atlanta. It combines an online platform with a membership process designed to help parents find capable providers who suit their preferences and schedules. Families complete an application and a home visit, while sitters are interviewed, undergo ongoing background screening through Evident ID, and must obtain and maintain pediatric CPR training. Organizations seeking care arrangements receive a site visit.

Parents can create profiles, set sitter preferences, and request care online for a specific date and time, including at short notice. The network sends matches who meet those preferences, allowing families to review profiles and choose a provider before arranging details directly. Members can also communicate with their preferred sitters. First Steps charges an annual subscription for unlimited use, and families and sitters handle payment directly; rates may be set in advance or negotiated. The company describes its role as facilitating connections rather than employing childcare providers, offering a flexible way for members to arrange care as needed.