Inbox.com is a premium email service focused on private, secure, and ad-free communication. The brand says it does not use ads or scan customers’ emails, and presents privacy as a central part of its service. It collects essential account and payment information, including an email address, password, name, and payment details. Customers can create an Inbox.com email address and check whether their preferred name is available; the site notes that new email sign-ups had been closed for nearly ten years before reopening.

The service includes fast, straightforward email, access through popular email applications such as Outlook and Apple Mail, and customer support that treats all customers as VIPs. Inbox.com offers free or premium email options, while emphasizing its paid premium service as an alternative to advertising-supported providers. A new-customer offer is listed at $0.99 per month when paid annually, with renewal at $69 per year; prices include applicable taxes and VAT. The company also provides support resources, articles, FAQs, service status information, and policies covering terms, privacy, and transparency.