Frontline Performance Group (FPG) is dedicated to unlocking the untapped potential of frontline employees, offering a range of programs and services to help businesses in the hospitality, automotive, car rental, and theme park industries maximize their revenue and customer satisfaction.

With a focus on technology, FPG’s IN-Gauge platform leverages real-time data, predictive analytics, and machine learning to identify revenue potential for clients. The Champion Certification program equips individuals with the tools to maintain service and sales programs, while the Service-Based Sales Training provides ongoing education and confidence for frontline teams. FPG also offers program enhancements such as on-site consulting and virtual training to support the development of frontline staff.

Through their innovative approach, FPG has successfully transformed companies across 83 countries and 1,222 clients over the past 30 years. With a leadership team comprising industry experts and an award-winning culture, FPG is committed to helping businesses harness the potential of their frontline employees while driving growth and profitability.