Franklin PUD

Franklin PUD is a community-owned public utility serving Franklin County, Washington. Governed by locally elected commissioners, it provides electricity services and broadband connectivity, with a focus on reliable service, customer support, and community needs. Customers can use SmartHub to manage their accounts, make payments, and access service information, or contact the utility to report power outages and view its outage map.

The utility offers programs and resources for residential, agricultural, commercial, and industrial customers. These include energy-efficiency rebates and incentives, residential energy audits, low-income and senior discounts, payment plans, and assistance through its Helping Hands/Round Up program. Franklin PUD also supports solar and net metering, irrigation services, lighting, new construction, and electrical service planning. Its broadband network, established in 2001, uses hundreds of miles of fiber to connect Pasco, Connell, Kahlotus, and Basin City, with retail service providers available to customers. The organization also shares energy education and safety information, publishes rates and power-generation details, and works to strengthen local communities through public programs and events.