Frontier Direct Care

Frontier Direct is a direct primary care company serving level-funded and self-funded employers. It builds and staffs primary care clinics at no cost to employers, aiming to improve employee health and reduce overall healthcare spending. Members receive care with no primary care copays or deductibles, supported by dedicated primary care providers and access to in-person clinics or virtual appointments, usually within one to two days. Members can contact their provider by text, phone, or message, and clinics offer longer visits through panels of about 800 members.

Beyond primary care, Frontier Direct coordinates referrals to specialists, imaging, and other services, with navigation support to help members find appropriate care and pricing. Its prescription services include a $0 generic medication program, free home delivery for ongoing maintenance prescriptions, and discounts on urgent care medications at local pharmacies. The company emphasizes transparent pricing and reports member satisfaction across its clinics. It also guarantees that all its fees are at risk against clients’ total healthcare spending, refunding fees above trend if it does not bring spending under that benchmark.