Fruit of Sustainability

@fruitofsustainability.com

One of the biggest fruits of sustainability is a world where everyone feels safe and included. FOS-Fruit of Sustainability Hotline is an independent Al enabled digital grievance call and remediation follow-up centre which enables global buyers and their suppliers to ensure compliance with the UNGP-Guiding Principles on Business and Human Rights, OECD Recommendations on Supply Chain Grievance Mechanisms and the upcoming supply chain due diligence laws and Social/ethical trade initiatives. Features of FOS Hotline: 1) Al Powered digital solution integrated with call center. Independent interface between management and the factory workers. 2) Live Dashboards, Daily/Weekly/Monthly Grievance Reports for Buyers and Factories. 3) Worker Friendly Complaint Registration through Toll Free Mobile numbers, WhatsApp Voice Messages, SMS and Emails 4) Step-wise Independent Verification and Monitoring from "Compliant initiation to Redressal" 5) Transparent and Traceable 6) Grievance Management Training 7) Onsite/Telephonic Worker Interviews

fruitofsustainability.com

Fruit of Sustainability's Company Logos

Fruit of Sustainability's Brand Colors

Hex Code

Color name

RGB

HSL

CMYK

#6D9954

Asparagus

109, 153, 84

98, 29, 46

29, 0, 45, 40

#F5F5F7

Athens Gray

245, 245, 247

240, 11, 96

1, 1, 0, 3

#A86113

Reno Sand

168, 97, 19

31, 80, 37

0, 42, 89, 34

About Fruit of Sustainability

Fruit of Sustainability (SMC-Private) Limited, based in Pakistan, is at the forefront of promoting ethical trade through its innovative FOS Hotline — the country’s first AI-enabled independent worker complaint hotline. This platform serves as a crucial grievance mechanism, ensuring that workers' voices are heard and addressed, while also helping brands and suppliers comply with essential global human rights laws. FOS Hotline offers various services, including real-time grievance dashboards, complaint registration via multiple channels (toll-free calls, WhatsApp, SMS, and email), and comprehensive monitoring of labor practices that encompass workplace safety, wages, and discrimination.

The initiative aims to foster a culture of inclusion, transparency, and diversity within supply chains. It provides training, one-on-one interviews with workers, and access to legal support, all designed to empower both employees and brands. With a commitment to enhancing sustainability and ethical standards, Fruit of Sustainability ensures that both brands and factories benefit from effective grievance management solutions that promote harmony and accountability in the workplace.