Gästebetreuer im Tourismus

MARMANO GmbH is a tourism and service-marketing consultancy led by Marianne Schüpbach, a tourism specialist with experience in management, human resources and training. Based in Meiringen, Switzerland, the business helps hotels and tourism organisations strengthen their market position, develop their teams and keep guests at the centre of their work. Its services include marketing, communications and public relations, sales, product management, quality development, destination management, tour operating, strategy and project management.

MARMANO also designs and delivers practical workshops, staff training, leadership coaching and team-building activities for service-sector businesses. For holiday-home owners and aspiring operators, it offers guidance on aligning an accommodation offer with guest needs, setting prices, promoting the property and selling through different channels. The consultancy also supports tourism education, guest services and customer-focused service culture, including topics such as selling techniques and complaint management.

Schüpbach draws on professional experience and a network of colleagues to develop tailored concepts and solutions, with a practical approach focused on helping businesses and employees create positive guest experiences