Geedesk is a leading brand that helps hotels and resorts build a strong defense against negative reviews by providing them with intelligent web-based complaint management software. With Geedesk, hotels can empower their staff to serve guests in a timely manner and identify those who may be upset or dissatisfied. This innovative software offers a range of features, including automatic ticket assignment, escalation policies, and integrations, all accessible on the cloud.

Geedesk ensures that hotel staff can efficiently manage and resolve guest complaints, preventing potential negative reviews and enhancing the overall guest experience. Founded in 2016 by CEO Krishnan, Geedesk was born out of a personal experience during a vacation at a 5-star hotel. Disappointed with the manual process of managing guest requests, Krishnan developed Geedesk to revolutionize the way hotels handle guest complaints.

With offices in multiple continents and a diverse team, Geedesk operates in a global economy, leveraging a cultural mix and multilingual capabilities to support hotels around the world. Request a demo and discover how Geedesk can help your hotel keep guests happy and reduce negative reviews