Adelante is the premier certified partner for Zendesk, offering a one-stop shop for all your customer service needs. With a team of Zendesk experts, we are dedicated to providing top-quality products and services to help businesses enhance their customer support. Our journey began when we faced our own challenges in the customer service department of our family business.

We realized the need for a comprehensive solution to manage tickets effectively, streamline workflows, and improve customer satisfaction. That's when we developed Becky, a virtual SuperAgent, who handles common, simple, and duplicate tickets, leaving our support agents free to focus on more complex issues. This solution was such a success that other business owners in our network expressed interest in adopting Becky for their own teams.

We invested in integrating Becky with major e-commerce solutions and shipping services, making her ready to work for you. At Adelante, we offer a range of products including Zendesk Express and Zendesk Reignite, along with our automated WhatsApp Thank You Plugin. Our team is committed to helping businesses deliver exceptional customer service experiences.

Contact us today for a free consultation and let us show you how Adelante can transform your customer support capabilities