Codes Health

Codes Health provides medical record retrieval services for plaintiff-side law firms across the United States. Its platform combines legal expertise with AI and human review to help firms obtain complete records for personal injury, workers’ compensation, SSDI, medical malpractice, and mass tort cases. Codes manages the process from request through delivery, including provider submissions, calls, faxes, portal work, fees, follow-ups, and retrieval complications. It also checks records for accuracy and completeness, identifies missing information, and follows up with providers to address gaps.

The service organizes and delivers records into firms’ workflows, with real-time tracking so teams can monitor requests. Additional tools include case-relevant insights, chronologies, and summaries designed to make medical information easier to assess. Codes says its approach can help firms receive records faster, reduce staff calls to providers, and increase capacity for new cases. The company describes its systems as HIPAA- and SOC 2-compliant, with encryption, access controls, and case-scoped AI processing; it states that customer data is not used to train AI models.