Family Tree Maker is genealogy software designed to help users build, organize, and preserve family histories. Its support website provides step-by-step guidance for Windows and Mac users, covering downloads, installation, activation, upgrades, backups, restores, syncing, and moving family tree data to a new computer. It also offers help with troubleshooting, missing photos and documents, FamilySearch integration, and TreeVault cloud services.

The software includes tools to organize research with color-coded family branches, access research hints, and create charts, reports, and family history books. Users can synchronize a desktop tree with an online Ancestry tree and search FamilySearch’s free genealogy records from within the software. TreeVault services are described as a way to store and protect trees, media, and research data in the cloud.

Family Tree Maker has been released in multiple versions, including 2019 and 2024. The site outlines purchase formats for Windows and Mac: download only, download with DVD, or download with USB drive.