Parlaya is a real-time AI phone interpretation service for professional conversations. Its phone-based system connects a staff member and a client through one number, translating both sides of a call in Spanish, Portuguese, Russian, or Japanese to and from English. Users dial from an existing desk phone, mobile, or softphone, select a language pair and destination, and speak naturally—without an app, special hardware, scheduling, or waiting for an interpreter. Parlaya highlights a target interpretation latency of under three seconds and availability 24/7.

The service is designed for organizations such as law firms, real estate businesses, and insurance providers. Calls are billed by the second, with prepaid-hour options and volume-based business pricing; there are no subscriptions or contracts. Parlaya does not record call audio or transcripts, retaining only billing metadata such as duration, language pair, and confirmation that the AI disclosure was played. Every call identifies the interpreter as AI. The service does not support court proceedings, emergency services, or medical interpretation, where a certified human interpreter may be required.